A few entries back I chronicaled my issues with Dairy Queen. Today I am ready to lay down my pen (fingers?) of justice.
The particular owner of that Dairy Queen wrote me, what I feel, is a heartfelt letter with an apology. It explained everything. She was gracious and kind about it all. I feel like today in a technical age people tend to lose sight of the fact that their customers make their world go around. I feel like the woman that wrote me the letter has not lost site of that at all.
I wanted to thank her for listening to my problem, doing her research and doing something about it.